Returns & Exchanges

Due to the perishable nature of our food products, we do not accept returns; however, if your order arrives damaged or incorrect, we are committed to making it right. Please reach out to our support team within 14 days of delivery for a replacement or refund.

1

Inspect Your Order

Upon delivery, please carefully check your pantry goods, noodles, or sauces for any signs of leakage, breakage, or shipping damage.

2

Document Issues

Take clear photos of the damaged items and the shipping box, as these are required to process your claim with our quality assurance team.

3

Contact Support

Email our team at [email protected] with your order number and the photos of the affected products to initiate a resolution.

4

Receive Resolution

Once verified, we will issue a full refund to your original payment method or ship out a replacement order at no additional cost to you.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing